The enquiry lands
A call comes in. Instead of a Post-it or a name in a diary, you capture who called, the property and the job in one record. From this moment, everything about this job lives in one place.
Why it mattersNothing gets lost between the phone and the office, and nobody re-explains the job three times.
Book it to the right person
Drop the job onto the planning board and it goes to whoever is qualified and free. Filter by skill so only the right people show, and the availability key tells you at a glance who is on, part-day, or off.
Why it mattersThe right person, first time. Skill-matched and availability-aware, so jobs do not land on someone who is off or not certified for them.
On site, on a phone
The engineer runs the job from their phone, on site. Arrival time, before-photos and the customer survey, all captured where the work is. This is the single entry that feeds everything downstream.
On the threadEntered once, on the roof. The hours and photos captured here are the same ones that reach the invoice. No second keying, no lost photos.
The whole day, mapped
Each engineer sees their runs in order and what is next, plotted on a map. No morning phone-round to find out where everyone is meant to be.
Why it mattersThe crew self-serves its own schedule, so the office stops fielding "where am I today?" calls.
Every job has one home
Back in the office, the job's own page shows completion, days booked and done, and hours at a glance, with tabs for days and surveys, time, sign-off and charges. One job, one place.
Why it mattersA manager sees every live job and where it stands without ringing round the crews.
Time that logs itself
The hours on the job are auto-derived from the site survey, so the engineer never fills in a timesheet. Each day gets acknowledged and signed off, so billable time is trustworthy before anyone talks money.
On the threadTimesheets disappear. The billable hours come straight from what happened on site, already signed off, ready to charge.
From work done to invoice
Labour builds itself from actual hours times rate, add any materials, and the job is one click from Mark Ready to Invoice. The uninvoiced total is right there, so you can see the money owed on every finished job.
On the threadThe loop closes. Time captured on the roof in step 3 is now a priced charge, ready to bill, with nobody re-keying a thing.